Privacy Policy

Effective Date: September 2023

Welcome to www.braaicraft.com. We value your trust and are committed to protecting your privacy. This Privacy Policy is designed to help you understand how we collect, use, and safeguard your personal information. By using our website, you consent to the practices described in this Privacy Policy.

Introduction

This Privacy Policy explains the purpose and importance of the policies and procedures we have in place regarding the collection, use, and protection of your personal data. Your privacy is of utmost importance to us, and we take our responsibility to protect your data seriously.

Data Controller Information

The data controller for www.braaicraft.com is: BraaiCraft c/o Elsh Ventures LLP, LG-007-02, MGF Metropolis Mall, MG Road, Gurgaon, Haryana, 122002

Data Collected

We collect the following categories of personal data:

• Basic Information: Your name and email address.
• Customization Information: T-shirt size (for complementary t-shirt) and food preferences (veg or non-veg).
• Location Information: Location of product use or installation.
• Technical Information: Your IP address and information are collected through cookies and similar technologies.
• Sensitive Data: Financial data, including payment information for checkout purposes.

Data Retention

We retain your personal data for a period of more than 10 years, as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Purpose

We collect and process your personal data for the following purposes:

• Account Creation: To create and manage your user account.
• Order Processing: To process your orders and provide you with our products and services.
• Shipment: To facilitate the shipment of your orders, including providing your name, address, and phone number to the shipment company.
• Free Gift: To send you a complimentary t-shirt and other goodies as part of our promotional offers.
• Communication: To communicate with you regarding your orders, and inquiries, and to provide updates about our products.
• Customization: To customize our services and products based on your preferences.
• Installation Assistance: To provide installation assistance when required.

Data Sharing

We only share the necessary information for order delivery purposes with our trusted shipment companies. This information includes your name, address, and phone number. We do not share your financial data with any third parties.

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies are small text files stored on your device that help us understand your preferences and improve our website’s functionality. You can manage your cookie preferences through your browser settings.

Security

We take reasonable measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security assessments.

User Rights

You have the following rights regarding your personal data:

• Access: You have the right to access the personal data we hold about you.
• Rectification: You can request the correction of inaccuracies in your personal data.
• Deletion: You can request the deletion of your personal data, subject to legal obligations.
• Restriction: You have the right to restrict the processing of your personal data in certain circumstances.
• Portability: You can request a copy of your personal data in a structured, commonly used format.
• Withdraw Consent: If we rely on your consent for data processing, you can withdraw it at any time.

Contact Information

If you have any questions, concerns, or requests related to your personal data or this Privacy Policy, please contact us at:

Email: connect@braaicraft.com

Legal Jurisdiction for Dispute Resolution

In case of disputes related to privacy or data protection, the legal jurisdiction for dispute resolution shall be New Delhi.

Third-Party Links

Please note that our website may contain links to third-party websites. This Privacy Policy applies only to our website, and we are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.